Testimonials

Feedback from our Healing Centred Design Facilitators Course

Team development and systems thinking with Manchester City Council, Strategy and Economic Policy team

Kerry really honed in on the things I wanted to explore with the team and came up with a great proposal for the day. The team were really positive about the session, so a big thanks again. The write up is great!

Peter Norris, Strategy and Economic Policy Manager

It was really helpful splitting in to teams, to discuss and and then feeding back on our findings and conclusions, and hearing how the other groups interpreted the information provided by Kerry. The event was thought provoking, very interesting and lovely to have been a part of. Kerry facilitated it brilliantly.

Hannah Andrew, Policy Officer

Feedback from recent awaydays held with charities:

  • I wish we could have a longer training. I wonder if there will be a chance in the future to have workshops/trainings like this.

  • I felt like a part of the team, I liked the opportunity to be included in the organisation's decision-making, it made me feel valued.
    I wish to continue exploring all the topics discussed during the day and look for ways to keep improving.

  • I liked hearing how everyone was feeling in the organsation, we don't often get the chance to speak about the strengths of our work, challenges, and reflect on our work culture

“It’s been an absolute pleasure working with, listening and learning from you – you are a highly trusted colleague and friend to Rochdale and always have the best intentions our citizens in mind. You’re an incredible advocate and have great insight and calmness in difficult times – particularly the pandemic. You should be really proud of how you’ve worked with so many across our community and our public sector to improve the lives of our residents and keep them safe.”

Assistant Director- Information, Customers & Communities Rochdale Borough Council

Feedback from recent design thinking training sessions:

  • The tools used helped to uncover a deeper conversation

  • Fantastic to have time and space to focus on team development and dynamics.

  • I liked the framework - I found some of it difficult to answer and perhaps needed more time on sections. I liked the coach's comments, reflections, suggestions.

I've worked with Kerry for over three years and found her a delight to work alongside . Her strengths are innovative and creative change in order to support complex issues that need to be addressed. She has a depth of focus and commitment to making the organisational change and in creating the structures that are needed to make it effective. One of Kerry's greatest attributes is bringing in all the 'voices' so that all of those involved own and believe in the change that is underway and are invested in outcomes. In her work Kerry uses multiple ways to communicate and can adapt her style and approach to make sure there is clarity and understanding about the work she is leading forward . All of this she does with a lightness of touch , a big smile and bundles of energy.

Sally McIvor - Independent Chair Rochdale Local Care Organisation / Bolton Integrated Care Partnership and Coach

“You have made a massive impact to the community, bringing us closer and working together collaboratively, and will be leaving a great legacy behind.” 

Rochdale Community member

Our team feels refreshed and energised. You let us run with ideas and guided us back to the principles and process when we got lost! We feel much more on the same page now and are looking forward to using the activities in our upcoming planning day.

Team Workshop participant

Kerry worked with us to facilitate a strategic review and planning workshop for our board of trustees and senior management team in July 2022. From the outset I found Kerry a delight to work with. She quickly grasped my objectives and offered creative suggestions to design a day that would deliver. Kerry offered plenty of time to prepare and clarify understanding in advance and the workshop itself was a great success.

This was the first time some of the trustees and managers had met in person and Kerry's approach using design thinking helped everyone contribute, had a lot of fun and ultimately came away with a framework for developing our goals for this next 3 year period. The post workshop report that Kerry produced was particularly helpful, both for those who couldn't attend, but also to keep focused on the output from the day. I would highly recommend her and hope to work together again in the future.

Helen Sullivan, CEO Breathworks

Thank you so much for helping us find some clarity and work out where we are going. It means a lot that you care about our work.

Design Challenge Coaching clients

I commissioned Kerry to deliver Design thinking training for myself and colleagues.

The content was engaging with just the right balance between theoretical context and practical application via real worked examples generated from within the group with Kerry’s guidance and worked through using the tools and techniques presented to us. We all left the session revved up about applying the thinking and using the tools.

Kerry is a fabulous trainer who takes great care in supporting delegates. Her enthusiasm  is infectious and she creates a dynamic environment in which to share ideas and formulate actions for putting plans into practice

Martin Plant Strategic Lead - Workforce Strategy

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Calderdale Vision with Ideas Alliance