Work with us

Human skills + Healing-Centred Design® to design work for real life.

training
Human Skills at Work

Human Skills at Work sessions are short, online Action-Learning sessions for staff teams focused on developing and embedding Human Skills into everyday work. Sessions develop,

đźź Compassion: understanding, empathy and support

đźź Trust: listening skills, collaboration, inclusion

đźź Conflict navigation: respect, challenge and resolution

đźź Adaptability: innovation, flexibility, creativity

đźź Critical thinking: decision making, problem solving


Facilitation School

Facilitation School is an experiential learning opportunity for leaders, coaches + educators.

Learn how to use Healing-Centred Design® blending trauma-informed practice, creative coaching and systems thinking, to facilitate and lead memorable, impactful work.

Trauma-Informed Practice

Trauma-Informed Practice workshops raise awareness of the impact of trauma, explore our Healing-Centred Design framework, and support teams to work in safe, inclusive and supportive ways.

Workshops are tailored to your teams needs and recent workshops have been delivered to

đźź Front-line leisure and cultural organisation staff

đźź Health and community staff teams

If you are interested in finding out more, please email faye@brilliantthing.co.uk

systems change
Systems + Communities

Healing-Centred Placemaking is our work to create and embed positive, lasting change. We work with councils, NHS teams, local infrastructure organisations and in neighbourhoods to facilitate,

đźź Community Development

đźź Infrastructure + partnership development

đźź Codesign and coproduction

đźź Community Research

đźź Stakeholder, Impact and Value Mapping.

Events

We hold 2 annual, codesigned events, the Mend + Tend conference and the Rebalance Summit, both focused on the moving from pain to power. Our Event highlights! 2026 Event | 2025 Event

We hold monthly wellbeing socials and retreats for deep work. Retreats + Gatherings

Interested? Email us at faye@brilliantthing.co.uk

Human Skills Network

Work is changing and human skills help us adapt. The Human Skills Network is a supportive professional community where you can reflect, connect and grow alongside others navigating change.

Through learning circles, events and practical tools, you’ll strengthen the human skills needed to create change, influence decisions, expand your thinking to shape the future.

learning + development
Programmes

We offer 2 Healing-Centred Design® Programmes to support health, education and community organisations design work for real life. The programmes work together to support people, rebalance pressure and strengthen performance.

đźź The Brilliant Club supports your team’s wellbeing + performance.


Bespoke Workshops

Bespoke workshops and awaydays support teams to step out of the urgency of day-to-day operations and focus on the bigger picture. Our workshops use creative, coaching based activities and support strategy, planning and team development.

Recent workshops include:

đźź Insight and Planning sessions the Greater Manchester WorkWell programme team.

đźź Codesign Sprint with 30+ Youth focused organisations.

đźź Development support sessions for The National Lottery Heritage Fund Executive Team and Business Innovation team.

Interested? Email us at faye@brilliantthing.co.uk

Tools + Resources

We have developed tools and resources to support the delivery of our work and to support leaders teams and practitioners to bring creative, systems thinking and trauma-informed practice into their work.

Find out more about,

đźź Book: Healing-Centred Transformation: Mend, Tend and Change the Future (Paperback) by Kerry Tottingham

đźź Coaching Cards: The Brilliant Box. A multipurpose development deck of cards, to create energy, inspiration, connection and possibility. Brilliant for people, groups, organisations and communities working to create change.

đźź Trauma Informed Communities: A free toolkit of codesigned practices and processes, to support trauma informed practice, when working in and with communities.

Conflict-Fix:

Human Skills for Line Managers

Get your FREE session + rebuild trust in 30mins.

Launching 12th June 2026 then third Friday of every month at 10am. Zoom.

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Working with A Brilliant Thing CIC using Healing-Centred Design for systems change
Working with A Brilliant Thing CIC on an Organisational Development programme using Healing-Centred Design
Working with A Brilliant Thing CIC at Facilitation School using Healing-Centred Design

Our Approach

Our workshops and training develops Human Skills (like adaptability, trust-building, conflict navigation, compassion and critical thinking) to support people and strengthen performance.

Healing-Centred Design® puts those skills to work to rebalance pressure and support teams to create collaborative solutions to challenges. Healing-Centred Design® is a transformation framework, rooted in trauma-informed practice that blends systemic and creative coaching approaches. Find out more here.

Testimonial

Martin Plant – Workforce Strategy, Legal + Governance, Rochdale Borough Council

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Or email faye@brilliantthing.co.uk