Build Capacity with Human skills + Healing-Centred Design®
Learning and development specialists delivering leadership development, organisational learning, facilitation and systems change support for organisations, teams and communities.
Human Skills at Work
Navigate change within teams while practising Human Skills
Train with us to to strengthen relationships, improve communication and create healthier team dynamics.
Action-learning to develop,
🟠Compassion: understanding, empathy and support
🟠Trust: listening skills, collaboration, inclusion
🟠Conflict navigation: respect, challenge and alignment
🟠Adaptability: innovation, flexibility, resourcefulness
🟠Creative thinking: decision making, problem solving
Facilitation School
Learn how to facilitate participation, collaboration and change.
Whether you’re a practitioner, coach or educator, learn practical approaches that help people participate, collaborate and create meaningful change.
🟠Trauma-informed approaches
🟠Creative coaching skills
🟠Collaboration tools
Trauma-Aware Teams
Develop trauma awareness to create safer, more supportive workplaces.
Interactive training that helps you recognise the impact of trauma, respond with confidence and build psychologically safer environments.
🟠The impact of trauma, support and safety
🟠Secondary trauma and healthy boundaries
If you are interested in finding out more, please email faye@brilliantthing.co.uk
Systems + Communities
Create and embed positive, lasting change across systems and communities.
Whether you’re leading change across a council, NHS team, local infrastructure organisation or community team, we help you turn ambition into practical action through Human Skills, Healing-Centred Design® and collaborative practice.
🟠Community Development
🟠Infrastructure + partnership development
🟠Codesign and coproduction
🟠Community Research
🟠Stakeholder, Impact and Value Mapping.
Power Events
Join leadership and team events exploring Human Skills, Healing-Centred Design® and practical approaches to collaboration and change.
🟠Event highlights! 2026 Event | 2025 Event
🟠Monthly wellbeing socials and retreats for deep work. Retreats + Gatherings
Interested? Email us at faye@brilliantthing.co.uk
Workshops + Programmes
Reduce pressure, strengthen teams and build sustainable performance.
Support leaders and teams to reduce workplace pressure, strengthen relationships and build the Human Skills needed for sustainable, high-performing organisations.
🟠Bespoke workshops and awaydays to step out of day-to-day urgency and focus on the bigger picture.
🟠The Brilliant Workplace strengthens your leadership strategy + culture.
🟠The Brilliant Club supports your team’s wellbeing + performance.
Human Skills Network
Join a professional learning community to build relationships, develop Human Skills and strengthen your leadership so you can influence change.
🟠Learning Circles
🟠Speaker opportunities
🟠Transformation Toolkit
Tools + Resources
Create positive change where you work.
Discover practical ideas, inspiring stories and tools to help you navigate and lead change with confidence.
🟠Book: Healing-Centred Transformation: Mend, Tend and Change the Future (Paperback) by Kerry Tottingham
🟠Coaching Cards: The Brilliant Box. A multipurpose development deck of cards, to create energy, inspiration, connection and possibility. Brilliant for people, groups, organisations and communities working to create change.
🟠Toolkit: Trauma Informed Communities: codesigned practices and processes, to support trauma informed practice, when working in and with communities.
Navigate Conflict
Masterclass for managers.
Get your FREE 30mins session.
First Friday of every month, 10am, Zoom.
Work with us.
Our approach.
Our workshops and training develops Human Skills (like adaptability, trust-building, conflict navigation, compassion and critical thinking) to support people and strengthen performance.
Healing-Centred Design® puts those skills to work to rebalance pressure and support teams to create collaborative solutions to challenges. Healing-Centred Design® is a transformation framework, rooted in trauma-informed practice that blends systemic and creative coaching approaches. Find out more here
Testimonial.
“I commissioned Design work training for myself and colleagues. The content was engaging with just the right balance between theoretical context and practical application. We explored real world examples, using the tools and techniques.
We all left the session revved up about applying the thinking and using the tools. Kerry is a fabulous trainer who takes great care in supporting delegates. Her enthusiasm is infectious and she creates a dynamic environment in which to share ideas and formulate actions for putting plans into practice“
Martin Plant – Workforce Strategy, Legal + Governance, Rochdale Borough Council
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Our Approach: Transformation Design
Lets have a conversation about working together?
Or email faye@brilliantthing.co.uk