30mins to rebuild trust.
Human Skills for Line Managers. Third Friday of every month at 10am. Zoom. Free.
Conflict at work is a red flag, but don’t ignore it -it signals exactly what needs fixing.
Most teams try to avoid or manage conflict. We use it to reveal what needs mending and tending to.
Conflict-Fix is a free 30-minute online session to identify the pressure pattern behind your conflict, understand what it’s telling you, and fix it.
Get your free session
+ rebuild trust in 30mins.
Conflict-Fix: Launching 12th June 2026 then third Friday of every month at 10am. Zoom. Free.
Conflict-Fix
Conflict-Fix is a pressure-pattern tool used by teams across health, education + community sectors to resolve problems and rebuild trust in teams.
When pressure rises, conflict escalates
- Conversations feel tense or avoided
- Misunderstandings build into frustration
- Decisions get stuck or escalate
- Collaboration turns into power struggles
➡️ Conflict isn’t the issue, its a signal.
The real life/real work problem
When work and real life pressures collide, conflict rises.
In real life,
- Many people are managing work alongside health issues, financial strain and family responsibilities.
- Neurodiversity and differing needs mean one-size-work doesn’t fit all.
- Communication gaps about change and uncertainty erodes trust.
- Many organisations are also facing financial strain, managing rising demand and dealing with change across sectors.
➡️ When pressure isn’t actively rebalanced, it starts to damage people and performance.
In this free session, you’ll learn how to:
- Spot where pressure is building (and why it’s not shifting)
- Understand the hidden patterns that cause conflict
- Rebalance pressure across time, tasks, people, power and value
- Reduce friction by improving how you communicate and lead through change
➡️ No theory. Real insight you can apply immediately.
Find out what kind of pressure you’re dealing with
During the session, you’ll map your current pressure pattern:
- Heatwave – urgency, firefighting, anger
- Freeze – passive-aggressive, stuck progress
- Foggy – misunderstandings, confusion
- Blustery – blowing hot and cold, scattered focus,
➡️ Once you can see it, you can rebalance it.
What changes when conflict is repaired?
- Work flows instead of stalls
- Decisions move without bottlenecks
- Teams feel clearer, supported and more focused
- Teamwork becomes productive, people can plan, collaborate and trust each other
➡️ Teams stop being reactive and start being consistent.
Is this you?
- You’re leading or working in a high-pressure environment
- You’re trying to create change, but conflict is getting in the way
- You’re managing complexity, partnerships or competing demands
- You care about results, but don’t want conflict to be the cost
Not for:
Organisations that are focused only on performance.
People looking for surface-level wellbeing tips.
How we help
A Brilliant Thing CIC helps organisations design work for real life, reducing pressure, strengthening teams, and improving results.
Through our evidence-based Healing-Centred Design® approach, and using human skills like trust-building, we support organisations to:
- Rebalance pressure across systems
- Improve collaboration and decision-making.
- Create sustainable, high-performing ways of working.
Why now?
Pressure isn’t new, but it has changed.
Work and real life are more complex, pressured and intertwined than ever. Most organisations are still trying to manage the conflict that pressure causes in old ways:
- Avoid or hide conflict.
- Add more support to help people cope.
- Layer on more process to manage the fall out.
➡️ This session shows you a different way.
More learning + development
Human Skills at Work | Skills for Teamwork | more here
Healing-Centred Design workshops + programmes | Organisation, Team + Leadership Development | more here
Facilitation School | Facilitate + Lead Change | more here
System + Community Projects | Coproduction, Infrastructure + Engagement | more here
Events + Networks | 2026 Event | 2025 Event | Retreats, Gatherings and Networks
Or email faye@brilliantthing.co.uk